Frequently Asked Questions

Hello there!
Please peruse below to find answers to many common questions.

Tranquilosophy FAQs

What is Tranquility du Jour?

What is Tranquility du Jour?

Tranquility du Jour started as a yoga studio in 1999 and has grown into a like-hearted global community on a path to live and spread tranquility.

Think of Tranquility du Jour as your guide to infusing balance and beauty into your every day. Everything I do here builds on the five TDJ Tenets—compassion, creativity, mindfulness, style, and wellness. Through the content, courses, and community, I hope you’ll feel nourished every step of the way.

To get started, sign up for my Love Notes newsletter and enjoy a free micro-course with tips on each of the five TDJ Tenets. Also, please explore the various offerings here.

Thank you for stopping by my little corner of the internet. I’m delighted to connect!

Where do I start

Where do I start

The journey toward a more tranquil and creative way of living takes practice and support. To get started, sign up for my Love Notes newsletter and enjoy a free micro-course with tips on each of the five TDJ Tenets. Grab a cuppa tea, pull out your journal and pen, and I’ll show you around.

What causes does Tranquility du Jour support?

What causes does Tranquility du Jour support?

In alignment with our TDJ Tenet of compassion, a portion of all proceeds benefits Pigs & Pugs Project and Borneo Orangutan Survival, and I’m a proud member of 1% for the Planet. Thank you for helping make a difference!

What's the Tranquility du Jour Manifesto?

What's the Tranquility du Jour Manifesto?

Oh, I’m so glad you asked! Download your copy here.

What are the Tranquility du Jour Tenets?

What are the Tranquility du Jour Tenets?

You’ll find the TDJ Tenets—the 5 principles of living a Tranquility du Jour lifestyle—sprinkled throughout everything I do in this community and in my life. Download your copy here and please enjoy this masterclass and podcast on living the TDJ Tenets.

Where can I find more on the TDJ Tranquilosophy?

Where can I find more on the TDJ Tranquilosophy?

Pour a cuppa tea and enjoy this page created just for you. Also, I have years of blog posts where I muse on lifestyle-related tranquility themes and here are the tranquilosophy ones. Happy reading!

How do I get involved?

How do I get involved?

I’m so happy you’re here! Subscribe to my Love Notes newsletter. Settle in and enjoy nearly two decades of blog posts, podcasts, and videos. To go deeper, join me for a variety of offerings and check out my lifestyle books. Together, let’s infuse our days with moments of tranquility.

Help! I can’t remember my TDJ password.

Help! I can’t remember my TDJ password.

No problem! Please click here to reset your password.

I made a purchase before but can't remember my username.

I made a purchase before but can't remember my username.

Please make sure you have an account with us. If you have bought something from us in the past without creating an account, please create one by clicking here.

If you are not sure whether you have already registered, just enter your email address here. If you have already registered with that email address, our system will recognize it and you can proceed with your purchase. However, if the email address is not recognized, you willl see a message saying that it is unknown. In this case, please create an account by following the registration process.

Can I change my delivery address?

Can I change my delivery address?

Absolutely! Please log into your account and go to the "Addresses" tab and change your shipping address.

What are your payment options?

What are your payment options?

We accept all major credit/debit cards and process payments via Stripe. All prices are listed in USD.

Is it possible to change my payment method?

Is it possible to change my payment method?

No problem, please log into your account, go to the Payment Methods tab, and change your credit card details.

Discounts and coupons.

Discounts and coupons.

If you have one, please use the coupon code as you check out and proceed with your purchase. Once you have already made your order, we aren’t able to retroactively apply coupon codes or discounts.

Digital Offerings FAQs

How do I purchase digital products and online offerings?

How do I purchase digital products and online offerings?

TDJ offers a variety of digital books and planners, digital courses, and online events. Please choose the items you’d like, add them to the cart, and log into your dashboard here to proceed with your purchase.

I ordered the PDF version of a book/planner. Where can I access it?

I ordered the PDF version of a book/planner. Where can I access it?

Upon confirmation of your order, you will receive the PDF version of the book straight to your inbox! You can also log into your TDJ account here and check the “Downloads” tab to access the files. If these options have not allowed you to access your order, please be sure to check your spam folder.
If you’re still having issues, reach out and we’ll get it sorted out for you!

What's your refund policy for digital products?

What's your refund policy for digital products?

PDFs and online offerings are digital resources, so there aren’t any refunds. However, I think you’re going to love the experience. Of course, reach out if there’s anything I can do to enhance yours!

What happens after I purchase a digital course?

What happens after I purchase a digital course?

You will receive a dedicated email that gives you access to the TDJ learning platform. Please follow the instructions to get your TDJ learning journey started!

What happens after I purchase a spot for an online event?

What happens after I purchase a spot for an online event?

You will receive a dedicated email that gives you access to the resources and event details. You will also receive reminder emails so you won’t miss a thing!

What if I purchased a digital offering and haven't received anything?

What if I purchased a digital offering and haven't received anything?

If the email is not getting to your inbox, then we suggest checking your spam folder, bulk folder, or junk folder. If you find the email, then you will need to find a way to inform your mail application that it is not spam. Often you select the email and click on the Not Spam or Not Junk button, if available. Please also Whitelist my email. If it’s not there, please reach out and we’ll get you set within 24 hours.

TDJ Clothing, Books, Planners FAQs

What clothing sizes do you offer?

What clothing sizes do you offer?

XS-XL. We can make additional sizes upon request, please refer to our customization details here. You’ll find our handy size chart here.

What fabrics do you use?

What fabrics do you use?

All organic, eco-friendly and oh-so-soft fabrics. You’ll find more about them here, along with care instructions.

I'd like to customize my order.

I'd like to customize my order.

Happy to help! Yes, we can make customized sizes beyond our XS-XL options along with specific inseams, alternative sleeve and hem lengths, and add or subtract pockets. To request an edit, please put it into the notes section. Upon receipt of your order, we’ll reach out to confirm that it’s possible. Please note that all customized items are final sale and are not exchangeable or returnable.

I have a question about the clothing line.

I have a question about the clothing line.

Great, happy to help. Please peruse our TDJ clothing FAQs here.

Where do you ship?

Where do you ship?

We ship throughout the US and Canada. If you are in another country, reach out and we’ll see if we can help. Please note that taxes, customs, and duties for international orders are the responsibility of the customer.

What about shipping and delivery time?

What about shipping and delivery time?

In an effort to be as eco-friendly as possible, each item is made for you locally and shipped via USPS Priority Mail in compostable packaging, when possible. Please allow at least two weeks (four to six weeks after an event or for international orders) for the creation and delivery of your lavender-infused package.

Can I order signed TDJ books and planners?

Can I order signed TDJ books and planners?

Absolutely! Check all the TDJ books & planners here. We ship throughout the US and Canada.

Coaching & Therapy FAQs

I'd like to work 1:1, how do I set up a coaching or therapy session with you?

I'd like to work 1:1, how do I set up a coaching or therapy session with you?

I specialize in psychotherapy for millennial and midlife women seeking relief from anxiety, overwhelm, and feeling stuck.

Through our sessions, we work together to help you develop emotional regulation, improve communication skills, reduce stress and anxiety, set goals, increase self-awareness, manage overthinking, and highlight strengths.

By providing a safe and non-judgemental space, I’ll help you deepen self-compassion while taking steps to move forward.

We’ll also deepen coping skills so that you can live your best life and create lasting change. Our sessions include tangible takeaways coupled with supportive encouragement and deep listening.

I create an individualized approach specifically for you and incorporate mindfulness-based interventions, body-mind psychotherapy, positive psychology, cognitive behavioral therapy, and transpersonal psychology into my work.

For our work, we meet in a light-filled, spa-like setting with whiffs of lavender and a cup of tea situated in the heart of Dupont Circle (or via video).

Learn more about my fees, insurance, and style on the FAQ page.

To schedule a free 15-minute consultation or an appointment, please email me. I look forward to connecting and collaborating!

Therapy

If you live outside the DMV (DC, Maryland, Virginia) area, I do offer private coaching services. We can meet in person or by phone or video and our work together may be a one-time discussion or a longer ongoing experience.

Coaching is different from deeper therapeutic work and may be used to focus on a specific issue such as pursuing a creative dream or making a career change. Together we create an action plan and monitor progress toward a specific goal.

Learn more about my fees and style here.

Coaching

What's your cancellation or reschedule policy?

What's your cancellation or reschedule policy?

Although issues such as family and work emergencies, childcare issues, or illness may arise that make it challenging to keep your appointment, there is a 48-hour cancellation policy. Since the appointment time has been set aside just for you, there is a full charge for any session cancelled within 48 hours.

Your question isn’t answered here?

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