Thank you for your interest
in eco-friendly, locally-sewn, custom-made clothing—perfect for mixing and matching in comfort and style! This resource page gives insight into our customer service tranquilosophy.
We love hearing from you! Reach out with questions, comments, and photos in your favorite pieces: firstname.lastname@example.org.
Join our mailing list and get the latest scoop on tranquility as a lifestyle, exclusive sales, ways to wear, and new designs: Insider’s List.
In an effort to be as eco-friendly as possible, each item is crafted locally in Washington, DC just for you. Please allow two weeks (three to four for international orders) for the creation and delivery of your lavender-infused package. All items are shipped via USPS Priority Mail. Please note that taxes, customs, and duties for international orders are the responsibility of the customer.
Our sizes run as follows: (0-2) X-Small, (4-6) Small, (8-10) Medium, (12-14) Large, (16-18) X-Large. For more details, visit our Size Chart.
Our luxurious eco-friendly organic cotton and rayon made from organic bamboo garments are machine washable in cold. Tumble dry low or dry flat for extra long enjoyment.
Yes, we can make customized sizes beyond the scope noted above, specific inseams plus your preferred sleeve and hem (based on options we currently offer). Please note that all customized items are final sale.
Our Special Touch
Inside each package is an organic lavender sachet, yummy organic tea, and additional reusable surprises.
3 Simple Steps for
Exchanges and Returns
- We guarantee your tranquility. If for any reason you are not in love with your order, please contact email@example.com for a Return Authorization Code (RAC) within one week of receipt. Please note your order number and reason for return or exchange of any unworn, unwashed, or defective items. All sale items are final sale.
- Insure your package for traceability, note your RAC on your receipt and return it to our headquarters:
1820 T Street, NW Suite 2 Washington, DC 20009
- Credit card and PayPal purchases will be refunded the day we process your return. We process returns and exchanges as quickly as possible. Please allow one week for processing and one or two billing cycles for it to appear on your statement. Refunds are for the purchase price, and do not include shipping and handling.